Why have I not received a new mission from Creature collection?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Creature collections is an interactive feature that is exclusive to the Gaming Hub app. It crafts missions based on your gaming history and creates different eggs for you to find, hatch and keep. Every mission contains a unique egg so the more games you download, the more creatures you collect.
Creature collections depend on the device you have and the games you have installed. When you download a new game, Creature collections will reveal a new mission. However, this also depends on the type of games you have installed – with different genres come different missions. In the future, missions will be updated according to our operation policy so please be on the lookout for new ones.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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