When I try entering the Maintenance mode, it does not work. What should I do?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
To activate the Maintenance mode, there should be required to meet the minimum available storage condition.
In case of low available storage, Maintenance mode does not run.
[Required minimum available storage]
1) less than 64GB type: 1.5GB
2) Others (128GB, 256GB, etc) type: 500MB
* Required minimum available storage is same condition as adding user in MUM (Multi User Mode)
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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