Join Galaxy forever

After one year, You have the option to upgrade, retain, or return your device .Upgrade (10th to 13th Month) – Request an upgrade to the next Galaxy S Series flagship device through Samsung.com;

Retain (12th to 13th Month) – Keep your device by paying the remaining loan amount as per the payment schedule;

Return (12th to 13th Month) – Submit a request through Samsung.com to return your device.

You can purchase the program via Samsung Finance+ or Credit card EMIs. Both of these are at no additional cost and are Interest free.

1. Samsung Finance+: Samsung Finance+ unlocks easy credit with minimal documentation and quick loan approvals.

Documents needed: Aadhaar Card, PAN Card, and Net Banking or Debit Card.

Purchases via Samsung Finance+ is converted into 12 EMIs, with a 13th EMI (applicable only if you decide to retain the device).

If you opt for Samsung Finance+, you just simply need to return and upgrade to the next Galaxy flagship smartphone. To retain the device, customers would be required to pay the balance 50% in the 13th month.

2. Credit Card: You can avail 24 month no cost Credit card EMIs.

If you opt in through the Credit Card payment mode, you can upgrade or return the device and get 50% assured buyback directly, or retain and pay the balance 50% through additional 12 no-cost EMIs.

Calculation Illustration is as below:

You may submit an upgrade request through Samsung.com between the 10th and 13th month after purchase.

1. Samsung Finance+: Your existing loan will be closed if all dues are cleared, and a new loan will be issued for the upgraded device.
2. Credit Card: You will receive the 50% assured buyback directly in your account. You can either continue paying the EMIs as per the schedule or reach out to your bank to close your loan.

Pay the remaining loan amount as per the payment schedule to keep your device.
- Samsung Finance+ – Pay the balance 50% of the device cost as a one-time payment in the 13th month
- Credit Card – Pay the balance 50% of the device cost through additional 12 no-cost EMIs.

Submit a return request through Samsung.com to initiate the return between the 12th to 13th month.

You initiate the return request via Samsung.com, and our pickup partner will collect the device from your doorstep.

If you have opted via Samsung Finance+, your loan will be closed. If you have opted in via Credit card EMI, you will receive the 50% assured buyback directly in your account. You can either continue paying the EMIs as per the schedule or reach out to your bank to close your loan.

No, the Galaxy Forever Program includes Samsung Care+ for accidental & liquid damage protection. No separate purchase is required.

We have a no-questions-asked-return policy, powered by Samsung Care+. We will accept your phone with no questions as long as it turns on, include the stylus (if applicable) and not have been tampered with (IMEI validation will be performed when you place the request).

The Galaxy Forever Program fee is ₹8,999 in addition to the device cost. The program cost is payable as follows depending on the payment mode:
- Samsung Finance+ - ₹749.92/mo. for 12 months
- Credit Card – ₹374.96/mo. for 24 months

The program is currently applicable to S26 Ultra and S26 Plus.

If you don’t choose any option, the balance 50% of the device will automatically be charged to you basis the payment mode you have opted for and you can continue to enjoy your existing device.

No, the plan is non-transferable.

If the stylus is missing, you will charged an amount of ₹4,399 for the stylus cost to be eligible for the assured buyback value.

Yes, you can purchase additional accessories, but their cost will be treated as a down payment (for Samsung Finance+) or converted into EMIs with interest (for credit card payments).

EMIs will be deducted monthly from your bank account or credit card as per the payment schedule set during purchase.

Yes, you can apply for exchange with your current device. Please note that only Smart Exchange will be applicable in this case.

Under Smart Exchange, your device will be picked up for return after or at the time your new device is delivered, and you will receive the device amount directly as a settlement from the pickup partner.

The Assured Buyback Value is the guaranteed amount you will receive for your device when you choose to upgrade or return it within the specified timelines. It is calculated as a percentage of the device's invoice price (inclusive of taxes).